Frequently Asked Questions

Can I customize my order?
Sure! You can request customized items by contacting me directly at 3246104039, by email at info@happymolds3d.it or in live chat.
Just contact me to promptly receive all the information you need.

What payment methods do you accept?
Accepted payment methods are postepay, Paypal, bank transfer.
You can use your payment methods with confidence; our site is hosted on the Shopify platform and all payment data at checkout is encrypted.

How long will my order take to ship?
With the exception of digital products, other products are not always in stock and may take a few days to ship.
Happy Molds 3D will still do our best to ship your order as soon as possible (2 or 3 days).
If, however, you need more precise information regarding the shipping date, you can always contact me at info@happymolds3d.it, via WhatsApp at 324 6104039 or in live chat.

How can I track my order?
You can find out where your shipment is directly from the Track My Order page.

How can I return my order?
If you need to return an item, you will find all the necessary information in the returns and refunds policy .